Faqs
- General
- Excel help
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The "send your question" tab isn't working
We are aware of this problem and are working to rectify this issue, however, in the meantime you can ask us at the contact us tab on the top right of this page.
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Allthejam does reviews on various Tech items, where do you get all the information from?
We gather information from various places on the web as well as through products we have purchased, all the items are then summarised and then checked again, once that's done and we're happy with it we may ask AI to have a go at it, what we have found so far is that by using AI such as Gemini we are able to get information on various products and gather info on them a lot quicker than searching manually.
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The Lottery document; What happens after a few months how do I update the data
You can update the data yourself, there's nothing locked in this document, just go to the year and go to the bottom of that sheet and ad in the data, make sure you keep the the same format and rows for the auto function to work, Alternatively you can come back and log into your account and simply download the latest copy from us, we will do our very best to keep it updated each month you our customers to download for fee.
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In the VBA Unlocker, what if I cant get it to work?
There is an instruction document for free download in the attachments as well as a video you can refer to. However we do understand that sometimes Excel can be difficult if your not used to it. If you get in touch with us we can arrange to have your documents unlocked and sent back to you, we will delete any copies you send to us. This is our 100% guarantee for you.
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The Tracker; What do we do if we need to make changes but cant figure it out?
We will be more than happy to assist you, as a customer we will make the changes for you for free as long as there not to big, however if you are wanting something more specific to your needs then contact us for a more bespoke solution. Our developers will be more than happy to assist you, there may be a cost for this service.